Our team is full of passionate bushfood nerds ready to help. For the fastest reply, please live chat us Monday-Friday 10am-4pm AEST (Eastern Australia Time) or fill out this quick form anytime.
We're experiencing high volume so it will likely take a few days for us to get back to you — please know we respond to each and every message as soon as possible.
Thanks for understanding that our Customer Happiness team member Sam is working tirelessly to help each and every customer as quickly as possible.
A few tips:
Add email@example.com to your contacts to ensure our responses land in your inbox, not your spam folder.
- Reminder: If your plant arrives with damage due to shipping carrier delays (shipping live plants this time of year can be challenging!), we will refund you. We'll get back to you requesting you to include images for the fastest resolution.