Shipping & Care
Due to high demand please allow an extra 2-5 days for your order to be shipped.
All orders are shipped by Australia Post from our Melbourne warehouse. For plant orders, we strongly encourage you to purchase express at the checkout.
We may try our best to send packages on the day, or the day after purchase, please allow up to 2 business days before the item is shipped.
Shipping: Starting at $9.95 Standard and $15 Express
Standard: 2-8 business days
Express: 1-4 business days
Safe arrival guarantee:
We know accidents happen! All orders are covered by us, so if your order doesn't arrive and we're able to confirm this with our courier partners, we'll ship you a new order :) Plants: If (for whatever reason) arrive in a bad condition, we'll either replace or refund you :) Simply email us at firstname.lastname@example.org within 24 hours of receipt of delivery, and we'll get it sorted for you. Claims made outside of this timeframe are unfortunately not covered and we recommend you reach out to Australia Post directly for compensation.